How To Fix /ISDFPS/OM403 - Service start must be before the service end

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/OM -

• Message number: 403

• Message text: Service start must be before the service end

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/OM403 - Service start must be before the service end ?

  The SAP error message /ISDFPS/OM403 Service start must be before the service end typically occurs in the context of service management or order management within SAP, particularly when dealing with service orders or service-related processes. This error indicates that the start date of a service is set to a date that is after the end date, which is logically incorrect.
  Cause:
  
  Incorrect Date Entry: The most common cause is that the user has entered the service start date later than the service end date.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in the date formats or values.
  System Configuration: There may be configuration settings that enforce date validation rules that are not being adhered to.
  
  Solution:
  
  Check Dates: Review the service order or service-related document where the error occurred. Ensure that the service start date is earlier than the service end date.
  Correct the Dates: If the dates are incorrect, update the service start date to a date that is before the service end date.
  Validation: Implement validation checks in the user interface to prevent users from entering incorrect date ranges in the future.
  Data Review: If this error arises from a data migration process, review the data for any inconsistencies and correct them as necessary.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on date handling in service management.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like IW31 (Create Order), IW32 (Change Order), or others related to service management.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to date handling in service orders.
  User Training: Ensure that users are trained on the importance of entering correct date ranges when creating or modifying service orders.
  
  If the issue persists after checking and correcting the dates, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.