How To Fix /ISDFPS/OM401 - Specified service key does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/OM -

• Message number: 401

• Message text: Specified service key does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/OM401 - Specified service key does not exist ?

  The SAP error message /ISDFPS/OM401 Specified service key does not exist typically occurs in the context of SAP's Industry Solution for Defense and Security (ISDFPS) when a service key that is being referenced in a transaction or process is not found in the system. This can happen for various reasons, such as incorrect configuration, missing data, or issues with the master data.
  Causes:
  
  Missing Service Key: The service key that is being referenced does not exist in the system. This could be due to data not being created or deleted inadvertently.
  Incorrect Configuration: The configuration settings for the service keys may not be set up correctly, leading to the system being unable to find the specified key.
  Authorization Issues: The user may not have the necessary authorizations to access the service key, leading to the error.
  Data Inconsistency: There may be inconsistencies in the master data or transactional data that reference the service key.
  
  Solutions:
  
  Check Service Key Existence: Verify if the service key exists in the system. You can do this by navigating to the relevant transaction or table where service keys are maintained (e.g., using transaction codes like SE11 or SE16).
  Create or Update Service Key: If the service key does not exist, you may need to create it. If it exists but is not configured correctly, you may need to update its details.
  Review Configuration: Check the configuration settings related to service keys in the relevant customizing transactions (e.g., SPRO) to ensure they are set up correctly.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the service key. This may involve checking user roles and profiles.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the master data or transactional data that may be causing the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), and SPRO (Customizing).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the ISDFPS module to understand how service keys are used and managed within the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.