How To Fix /ISDFPS/NOTIFICATION020 - No e-mail address found for SAP user "&1"

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/NOTIFICATION -

• Message number: 020

• Message text: No e-mail address found for SAP user "&1"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/NOTIFICATION020 - No e-mail address found for SAP user "&1" ?

  The SAP error message /ISDFPS/NOTIFICATION020 No e-mail address found for SAP user "&1" indicates that the system is unable to find an email address associated with the specified SAP user. This can occur in various scenarios, such as when trying to send notifications or alerts via email.
  Cause:
  
  Missing Email Address: The most common cause is that the user profile does not have an email address assigned.
  User Not Maintained: The user may not be properly maintained in the system, or the user ID may be incorrect.
  Email Configuration Issues: There may be issues with the email configuration in the SAP system, preventing the retrieval of the email address.
  Authorization Issues: The user may not have the necessary authorizations to access the email address information.
  
  Solution:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is causing the error and click on the "Display" button.
  Check the "Address" tab to see if an email address is filled in. If not, enter a valid email address.
  
  
  
  Maintain User Email:
  
  If the email address is missing, you can add it in the same "Address" tab.
  Make sure to save the changes.
  
  
  
  Verify User ID:
  
  Ensure that the user ID being referenced in the error message is correct and exists in the system.
  
  
  
  Check Email Configuration:
  
  Ensure that the SAP system is properly configured to send emails. This includes checking the SMTP settings in transaction SCOT.
  Verify that the email server settings are correct and that the SAP system can connect to the email server.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access their own email address and that there are no restrictions in place.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and email configuration.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that the user has a valid email address for notifications.