How To Fix /ISDFPS/NOTIFICATION021 - No user found as recipient

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/NOTIFICATION -

• Message number: 021

• Message text: No user found as recipient

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/NOTIFICATION021 - No user found as recipient ?

  The SAP error message /ISDFPS/NOTIFICATION021 No user found as recipient typically occurs in the context of the SAP Event Management or SAP Integrated Business Planning (IBP) systems when a notification is being sent, but the system cannot find a valid user to send the notification to. This can happen for several reasons:
  Causes:
  
  Missing User Assignment: The user who is supposed to receive the notification is not assigned correctly in the system.
  Inactive User: The recipient user may be inactive or locked in the SAP system.
  Incorrect User ID: The user ID specified in the notification settings may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to receive notifications.
  Configuration Issues: There may be issues with the configuration of the notification settings in the system.
  
  Solutions:
  
  
  Check User Assignment:
  
  Verify that the intended recipient is correctly assigned in the relevant configuration settings. This can usually be done in the transaction codes related to user management or notification settings.
  
  
  
  Verify User Status:
  
  Check if the user is active and not locked. You can do this using transaction code SU01 to view the user details.
  
  
  
  Correct User ID:
  
  Ensure that the user ID specified in the notification settings is correct. Look for any typos or incorrect entries.
  
  
  
  Review Authorizations:
  
  Check the authorization roles assigned to the user to ensure they have the necessary permissions to receive notifications.
  
  
  
  Configuration Review:
  
  Review the configuration settings for notifications in the relevant module (e.g., Event Management, IBP) to ensure everything is set up correctly.
  
  
  
  Testing:
  
  After making any changes, test the notification process again to see if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and any specific transaction codes related to the module you are working with (like /ISDFPS/ for Event Management).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the specific module you are working with to understand the notification configuration better.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Security team for further assistance.