How To Fix /ISDFPS/MM828 - Data record is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/MM -

• Message number: 828

• Message text: Data record is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/MM828 - Data record is locked ?

  The SAP error message /ISDFPS/MM828 Data record is locked typically indicates that a specific data record in the system is currently locked by another user or process. This can happen in various scenarios, such as when multiple users are trying to access or modify the same data simultaneously.
  Causes:
  
  Concurrent Access: Another user or transaction is currently editing or processing the same data record.
  Long-running Transactions: A transaction that takes a long time to complete may hold a lock on the data record for an extended period.
  Background Jobs: A background job may be processing the data and has locked the record.
  System Errors: Sometimes, system errors or crashes can leave records in a locked state.
  
  Solutions:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Lock: Use transaction code SM12 to check for locks. You can see which user or process is holding the lock and take appropriate action.
  
  In SM12, you can enter the relevant table name or user ID to filter the locks.
  
  
  Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in SM12. However, be cautious with this approach, as it may lead to data inconsistencies if the other user is still processing the record.
  Check Background Jobs: Use transaction code SM37 to check if any background jobs are running that might be locking the record. If you find a job that is causing the lock, you may need to wait for it to complete or, if necessary, terminate it.
  Contact the User: If you identify the user who is holding the lock, you can contact them to see if they can release the lock or if they are still working on the data.
  System Administration: If the issue persists, it may require intervention from your SAP Basis team to investigate further.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. SAP uses a locking mechanism to prevent data inconsistencies during concurrent access.
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  SM37: Monitor background jobs.
  SM21: Check system logs for any related errors or warnings.
  
  
  Documentation: Refer to SAP Help documentation for more details on locking mechanisms and best practices for managing locks.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.