How To Fix /ISDFPS/ME_CA_MB020 - Cannot find device name &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/ME_CA_MB -

• Message number: 020

• Message text: Cannot find device name &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/ME_CA_MB020 - Cannot find device name &1 ?

  The SAP error message /ISDFPS/ME_CA_MB020 Cannot find device name &1 typically occurs in the context of the SAP IS-DFPS (Industry Solution for Defense Forces and Security) module, particularly when dealing with mobile devices or printing functionalities. The error indicates that the system is unable to locate a specified device name, which could be a printer, scanner, or any other device that is expected to be available for use.
  Causes:
  
  Incorrect Device Name: The device name specified in the configuration or during the operation may be incorrect or misspelled.
  Device Not Configured: The device may not be configured in the SAP system or may not be set up correctly in the underlying operating system.
  Device Not Available: The device may be turned off, disconnected, or not available on the network.
  Authorization Issues: The user may not have the necessary permissions to access the specified device.
  Network Issues: There may be network connectivity issues preventing the SAP system from communicating with the device.
  
  Solutions:
  
  Verify Device Name: Check the device name specified in the transaction or configuration. Ensure it is spelled correctly and matches the name configured in the system.
  Check Device Configuration: Ensure that the device is properly configured in the SAP system. This can be done by checking the device settings in transaction SPAD (Spool Administration).
  Device Availability: Confirm that the device is powered on, connected, and available on the network. You can try to ping the device or check its status through the operating system.
  User Authorizations: Ensure that the user has the necessary authorizations to access the device. This may involve checking user roles and permissions in the SAP system.
  Network Troubleshooting: If the device is on a network, check for any network issues that may be preventing communication between the SAP system and the device.
  
  Related Information:
  
  Transaction SPAD: Use this transaction to manage and configure output devices in SAP.
  Transaction SU01: Use this transaction to check and modify user authorizations.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the IS-DFPS module for any specific configurations related to devices.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.