How To Fix /ISDFPS/LM_ACCIDENT069 - PDF file was deleted on application server

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/LM_ACCIDENT -

• Message number: 069

• Message text: PDF file was deleted on application server

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/LM_ACCIDENT069 - PDF file was deleted on application server ?

  The SAP error message /ISDFPS/LM_ACCIDENT069 indicates that a PDF file related to an application process has been deleted from the application server. This can occur for various reasons, such as file management policies, manual deletion, or issues with the file storage system.
  Cause:
  
  File Deletion: The PDF file may have been manually deleted by a user or through a scheduled job that cleans up old files.
  Retention Policies: The system may have retention policies that automatically delete files after a certain period.
  Storage Issues: There may be issues with the storage system that led to the file being lost or corrupted.
  Transport Issues: If the file was part of a transport request, it may not have been properly transported to the target system.
  
  Solution:
  
  Check File Existence: Verify if the PDF file exists in the expected directory on the application server. If it has been deleted, you may need to restore it from a backup if available.
  Review Deletion Policies: Check the system's file retention and deletion policies to understand why the file was deleted. Adjust these policies if necessary to prevent future occurrences.
  Recreate the PDF: If the file cannot be restored, you may need to regenerate the PDF from the application that created it. This may involve re-running the transaction or report that generated the PDF.
  Check Logs: Review application logs and system logs to identify any actions that may have led to the deletion of the file.
  Consult Basis Team: If the issue persists or if you suspect a deeper problem with the application server or file system, consult your SAP Basis team for further investigation.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review the documentation for the specific SAP module you are working with to understand how PDF files are generated and managed.
  Backup Procedures: Ensure that there are proper backup procedures in place for critical files to prevent data loss in the future.
  
  If you continue to experience issues or if the error message is part of a larger problem, consider reaching out to SAP support for further assistance.