How To Fix /ISDFPS/IM_CUA024 - Customizing settings for changing IDoc status to "Obsolete" are missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/IM_CUA -

• Message number: 024

• Message text: Customizing settings for changing IDoc status to "Obsolete" are missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/IM_CUA024 - Customizing settings for changing IDoc status to "Obsolete" are missing ?

  The SAP error message /ISDFPS/IM_CUA024 indicates that there are missing customizing settings related to changing the IDoc status to "Obsolete." This typically occurs in the context of IDoc processing, particularly when the system is trying to change the status of an IDoc but cannot find the necessary configuration to do so.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Customizing Entries: The necessary customizing settings for the IDoc status change are not defined in the system.
  Incorrect Configuration: The existing configuration may be incorrect or incomplete, leading to the inability to process the IDoc status change.
  Transport Issues: If the customizing settings were recently transported from another system, there may have been issues during the transport process.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to the relevant section for IDoc processing, typically found under:
  SAP Customizing Implementation Guide -> Integration with Other Applications -> ALE -> IDoc -> Basic Settings -> Define IDoc Status
  
  Ensure that the status for "Obsolete" is defined and that the necessary customizing entries are present.
  
  
  
  Define Missing Status:
  
  If the status is missing, you may need to create it. You can do this by adding a new entry in the IDoc status table.
  Make sure to define the appropriate status transitions and actions associated with the "Obsolete" status.
  
  
  
  Check for Transport Issues:
  
  If the settings were recently transported, check the transport logs for any errors or issues.
  Ensure that all necessary customizing settings have been transported correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to IDoc processing and status management for any additional guidance or updates.
  
  
  
  Testing:
  
  After making the necessary changes, test the IDoc processing again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  IDoc Status Management: Understanding how IDoc statuses work in SAP is crucial. Each IDoc has a status that indicates its processing state (e.g., created, processed, error, obsolete).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WE02 (Display IDocs) and WE19 (Test tool for IDocs) for monitoring and testing IDocs.
  SAP Notes: Check for any SAP Notes related to this error message or IDoc processing for additional fixes or recommendations.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis or functional team for further assistance, as they may have more insights into the specific configuration of your system.