How To Fix /ISDFPS/ACCMSG072 - You are not authorized to send e-mails

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/ACCMSG -

• Message number: 072

• Message text: You are not authorized to send e-mails

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/ACCMSG072 - You are not authorized to send e-mails ?

  The SAP error message /ISDFPS/ACCMSG072 indicates that the user does not have the necessary authorization to send emails from the SAP system. This can occur in various scenarios, such as when trying to send notifications, alerts, or other email communications from within SAP.
  Cause:
  The primary cause of this error is a lack of appropriate authorizations in the user's role or profile. Specifically, the user may not have the necessary permissions assigned to send emails through the SAP system. This can be due to:
  
  Missing authorization objects related to email sending.
  Incorrect role assignments in the user's profile.
  Restrictions set by the system administrator for certain user groups.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization checks failed. This will provide insight into what specific authorizations are missing.
  
  
  
  Review User Roles:
  
  Go to transaction code SU01 and enter the user ID. Check the roles assigned to the user and ensure that they include the necessary authorizations for sending emails.
  
  
  
  Assign Necessary Authorizations:
  
  The authorization object that typically governs email sending is S_SYST (System Authorization). Ensure that the user has the necessary permissions for this object.
  You may also need to check for other relevant authorization objects, such as S_USER_AUTH or specific email-related authorizations depending on your SAP configuration.
  
  
  
  Consult with Security Administrator:
  
  If you do not have the necessary permissions to modify roles or authorizations, contact your SAP security administrator or BASIS team. They can help you identify and assign the required authorizations.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations, test the email sending functionality again to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance (to manage roles and authorizations)
  
  
  
  Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines on user roles and authorizations for more detailed information on managing user permissions.
  
  
  
  Email Configuration:
  
  Ensure that the SAP system is properly configured to send emails, including SMTP settings and any necessary email server configurations.
  
  
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the error message /ISDFPS/ACCMSG072.