How To Fix IS560 - Cannot delete a serial number

SAP Error Message - Details

• Message type: E = Error

• Message class: IS - Equipment management

• Message number: 560

• Message text: Cannot delete a serial number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IS560 - Cannot delete a serial number ?

  The SAP error message IS560, which states "Cannot delete a serial number," typically occurs when there are issues related to the serial number management in the SAP system. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Serial Number Assignment: The serial number you are trying to delete may be assigned to an object (like a material document, equipment, or a delivery) that is still in use or has dependencies.
  Document Status: The serial number might be linked to a document that is not yet completed or has not been fully processed (e.g., an open delivery or an open order).
  Stock Status: The serial number may be associated with stock that is not in a status that allows deletion (e.g., stock in transit, stock in quality inspection).
  Configuration Settings: There may be configuration settings in the system that prevent the deletion of serial numbers under certain conditions.
  
  Solutions:
  
  Check Assignments: Verify if the serial number is assigned to any documents or objects. You can use transaction codes like IQ03 (Display Serial Number) to check the status and assignments of the serial number.
  Complete Related Documents: If the serial number is linked to an open document, ensure that the document is completed or closed. This may involve processing deliveries, orders, or other related transactions.
  Change Stock Status: If the serial number is in a stock status that prevents deletion, consider moving it to a status that allows deletion (e.g., transferring it to unrestricted stock).
  Review Configuration: Check the configuration settings in the serial number management to see if there are any restrictions on deleting serial numbers. This may require assistance from a system administrator or SAP consultant.
  Use Transaction Codes: Utilize relevant transaction codes to manage serial numbers effectively. For example, IQ01 (Create Serial Number) and IQ02 (Change Serial Number) can help you manage serial numbers.
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for Serial Number Management for detailed information on how serial numbers are managed within the system.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to serial number deletion.
  User Permissions: Ensure that the user has the necessary permissions to delete serial numbers. Sometimes, authorization issues can lead to errors.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or an SAP consultant for further assistance.