How To Fix IS558 - Serial number change not possible due to status

SAP Error Message - Details

• Message type: E = Error

• Message class: IS - Equipment management

• Message number: 558

• Message text: Serial number change not possible due to status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IS558 - Serial number change not possible due to status ?

  The SAP error message IS558, which states "Serial number change not possible due to status," typically occurs when you attempt to change the serial number of a material that is in a status that does not allow for such changes. This can happen in various scenarios, such as when the material is already in use, has been delivered, or is in a status that restricts modifications.
  Causes:
  
  Status Restrictions: The serial number is associated with a material that has a status preventing changes (e.g., it may be in a delivered or installed state).
  Document Flow: The serial number might be linked to a document (like a delivery or invoice) that has already been processed.
  Inventory Management: The item may be part of an inventory transaction that locks the serial number for changes.
  Configuration Settings: The system configuration may restrict changes to serial numbers under certain conditions.
  
  Solutions:
  
  Check Status: Review the status of the serial number and the associated material. You can do this by checking the serial number in the system to see if it is in a status that allows changes.
  Change Status: If possible, change the status of the material or serial number to one that allows modifications. This may involve reversing transactions or changing the status in the system.
  Review Document Flow: Ensure that there are no open documents (like deliveries or invoices) that are linked to the serial number. If there are, you may need to reverse or complete those documents first.
  Consult Configuration: If you have the necessary permissions, check the configuration settings in the system to see if there are any restrictions on changing serial numbers. You may need to consult with your SAP administrator or support team for assistance.
  Use Transaction Codes: Utilize relevant transaction codes (like IQ02 for changing serial numbers) to attempt the change, ensuring that you are following the correct procedures.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to SAP documentation for serial number management to understand the rules and processes involved in changing serial numbers.
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to serial numbers, as restrictions may be in place based on user roles.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.