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Message type: E = Error
Message class: IS - Equipment management
Message number: 521
Message text: Equipment &1 is not assigned to end customer &2
The piece of equipment could not be processed because the end customer
number specified in its sales data is not maintained.
INCLUDE 'KEINE-VERARBEITUNG' OBJECT DOKU ID TX LANGUAGE E
Make sure that the end customer number was specified correctly.
Error message extract from SAP system. Copyright SAP SE.
IS521
- Equipment &1 is not assigned to end customer &2 ?The SAP error message IS521, which states "Equipment &1 is not assigned to end customer &2," typically occurs in the context of equipment management and customer service modules within SAP. This error indicates that the specific piece of equipment (identified by &1) is not linked to the end customer (identified by &2) in the system.
Cause:
- Missing Assignment: The equipment has not been assigned to the specified end customer in the system.
- Incorrect Customer Data: The customer data may be incorrect or not properly maintained in the system.
- Data Entry Errors: There may have been a mistake during data entry, leading to the equipment not being associated with the correct customer.
- Configuration Issues: There may be configuration issues in the system that prevent the assignment from being recognized.
Solution:
Check Equipment Assignment:
- Navigate to the equipment master record in SAP and verify if the equipment is assigned to the correct end customer.
- Use transaction codes like IE03 (Display Equipment) to check the details.
Assign Equipment to Customer:
- If the equipment is not assigned, you can assign it to the customer using transaction code IE02 (Change Equipment) or through the relevant customer service transaction.
- Ensure that the assignment is done correctly and saved.
Verify Customer Data:
- Check the customer master data to ensure that the customer is correctly set up in the system.
- Use transaction codes like XD03 (Display Customer) to review the customer details.
Review Configuration:
- If the issue persists, review the configuration settings related to equipment and customer assignments in the SAP system.
- Consult with your SAP Basis or configuration team to ensure that all necessary settings are correctly configured.
Consult Documentation:
- Refer to SAP documentation or help resources for additional guidance on equipment and customer assignments.
Contact Support:
- If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
Related Information:
By following these steps, you should be able to identify the cause of the IS521 error and implement the necessary solutions to resolve it.
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