How To Fix IS521 - Equipment &1 is not assigned to end customer &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IS - Equipment management

  • Message number: 521

  • Message text: Equipment &1 is not assigned to end customer &2

  • Show details Hide details
  • What causes this issue?

    The piece of equipment could not be processed because the end customer
    number specified in its sales data is not maintained.

    System Response

    INCLUDE 'KEINE-VERARBEITUNG' OBJECT DOKU ID TX LANGUAGE E

    How to fix this error?

    Make sure that the end customer number was specified correctly.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IS521 - Equipment &1 is not assigned to end customer &2 ?

    The SAP error message IS521, which states "Equipment &1 is not assigned to end customer &2," typically occurs in the context of equipment management and customer service modules within SAP. This error indicates that the specific piece of equipment (identified by &1) is not linked to the end customer (identified by &2) in the system.

    Cause:

    1. Missing Assignment: The equipment has not been assigned to the specified end customer in the system.
    2. Incorrect Customer Data: The customer data may be incorrect or not properly maintained in the system.
    3. Data Entry Errors: There may have been a mistake during data entry, leading to the equipment not being associated with the correct customer.
    4. Configuration Issues: There may be configuration issues in the system that prevent the assignment from being recognized.

    Solution:

    1. Check Equipment Assignment:

      • Navigate to the equipment master record in SAP and verify if the equipment is assigned to the correct end customer.
      • Use transaction codes like IE03 (Display Equipment) to check the details.
    2. Assign Equipment to Customer:

      • If the equipment is not assigned, you can assign it to the customer using transaction code IE02 (Change Equipment) or through the relevant customer service transaction.
      • Ensure that the assignment is done correctly and saved.
    3. Verify Customer Data:

      • Check the customer master data to ensure that the customer is correctly set up in the system.
      • Use transaction codes like XD03 (Display Customer) to review the customer details.
    4. Review Configuration:

      • If the issue persists, review the configuration settings related to equipment and customer assignments in the SAP system.
      • Consult with your SAP Basis or configuration team to ensure that all necessary settings are correctly configured.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for additional guidance on equipment and customer assignments.
    6. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IE01 (Create Equipment), IE02 (Change Equipment), IE03 (Display Equipment), and XD01/XD02/XD03 (Customer Master Data).
    • SAP Modules: This error is often encountered in modules related to Plant Maintenance (PM) and Customer Service (CS).
    • Documentation: Check SAP Help Portal or SAP Community for discussions and solutions related to this error message.

    By following these steps, you should be able to identify the cause of the IS521 error and implement the necessary solutions to resolve it.

    • Do you have any question about this error?


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