How To Fix IR024 - A positive value must be entered for the counter reading difference

SAP Error Message - Details

• Message type: E = Error

• Message class: IR - PM: IMRC - Measurement Readings and Counters

• Message number: 024

• Message text: A positive value must be entered for the counter reading difference

What causes this issue?

You are trying to enter the <GL:counter_reading_difference>counter
reading difference</> as a negative number.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

INCLUDE 'KEINE-VERARBEITUNG' OBJECT DOKU ID TX LANGUAGE E

How to fix this error?

Enter the difference as a positive number.
<ZH>This also applies to <GL:counter>counters</> that run backwards.</>

How can this happen?

The last counter reading taken for a counter that runs backwards is
<LB>100</>.
The next counter reading is <LB>90</>.
You must enter the diffence of 10 units in the system as <LB>10</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IR024 - A positive value must be entered for the counter reading difference ?

  The SAP error message IR024, which states "A positive value must be entered for the counter reading difference," typically occurs in the context of asset management or utility billing when dealing with counter readings. This error indicates that the system expects a positive numerical value for the difference in counter readings, but the value provided is either negative or zero.
  Cause:
  
  Negative or Zero Input: The most common cause of this error is that the user has entered a negative value or zero for the counter reading difference, which is not acceptable in the context of the transaction.
  Incorrect Calculation: If the counter reading difference is calculated automatically, there may be an issue with the previous or current readings that leads to an incorrect calculation.
  Data Entry Error: Users may mistakenly enter the wrong values or misinterpret the fields during data entry.
  
  Solution:
  
  Check Input Values: Ensure that the values entered for the current and previous counter readings are correct. The difference should be calculated as Current Reading - Previous Reading, and it should yield a positive number.
  Correct the Readings: If the previous reading is greater than the current reading, you will need to correct the readings to ensure that the current reading is indeed higher.
  Review Calculation Logic: If the system is calculating the difference automatically, review the logic or configuration to ensure it is functioning correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction you are working with, as there may be additional context or requirements.
  User Training: If this error occurs frequently, consider providing additional training for users on how to correctly enter counter readings.
  
  Related Information:
  
  Transaction Codes: This error may occur in various transaction codes related to asset management, such as IW41 (Enter Time Confirmation) or other related transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that the counter reading difference is always a positive value, you can avoid encountering this error in the future.