How To Fix /IPRO/DBMC328 - File must be PDF for HTML content

SAP Error Message - Details

• Message type: E = Error

• Message class: /IPRO/DBMC -

• Message number: 328

• Message text: File must be PDF for HTML content

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IPRO/DBMC328 - File must be PDF for HTML content ?

  The SAP error message /IPRO/DBMC328 File must be PDF for HTML content typically occurs when there is an attempt to upload or process a file that is expected to be in PDF format, but the file provided is either not a PDF or is not recognized as such by the system. This error is often encountered in scenarios involving document management or content management systems within SAP.
  Cause:
  
  Incorrect File Format: The file being uploaded or processed is not in PDF format. It may be a different file type (e.g., DOCX, JPG, etc.).
  Corrupted PDF File: The PDF file may be corrupted or not properly formatted, leading the system to not recognize it as a valid PDF.
  File Extension Mismatch: The file may have a .pdf extension but is not actually a PDF file (e.g., it could be a renamed file of another type).
  System Configuration Issues: There may be configuration settings in the SAP system that are incorrectly set, leading to this error.
  
  Solution:
  
  Verify File Format: Ensure that the file you are trying to upload is indeed a PDF. You can do this by opening the file in a PDF reader.
  Check File Integrity: If the file is a PDF, check if it opens correctly in a PDF viewer. If it does not, try to obtain a new copy of the file.
  Rename File: If the file has a .pdf extension but is not a valid PDF, rename it to the correct format or convert it to a proper PDF using a PDF converter tool.
  Recreate the PDF: If the PDF is corrupted, recreate the document and save it as a new PDF file.
  Check SAP Configuration: If the issue persists, consult with your SAP Basis or technical team to check for any configuration issues related to document handling in the SAP system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to document handling and PDF processing.
  Documentation: Refer to SAP documentation for the specific module you are working with to understand the requirements for file uploads.
  User Permissions: Ensure that you have the necessary permissions to upload files in the SAP system, as permission issues can sometimes lead to unexpected errors.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.