How To Fix /IPRO/DBMC327 - File must be Microsoft Word XML or PDF for Word content

SAP Error Message - Details

• Message type: E = Error

• Message class: /IPRO/DBMC -

• Message number: 327

• Message text: File must be Microsoft Word XML or PDF for Word content

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IPRO/DBMC327 - File must be Microsoft Word XML or PDF for Word content ?

  The SAP error message /IPRO/DBMC327 File must be Microsoft Word XML or PDF for Word content typically occurs when you are trying to upload or process a document in SAP that is not in the expected format. This error is specifically related to the Document Management System (DMS) or the Information Lifecycle Management (ILM) functionalities within SAP, where certain file types are required for specific operations.
  Cause:
  
  Incorrect File Format: The file you are trying to upload or process is not in the required format. The system expects either a Microsoft Word XML file (usually with a .docx extension) or a PDF file.
  File Corruption: The file may be corrupted or not properly formatted as a Word XML or PDF document.
  File Extension Mismatch: The file may have the correct extension but is not actually in the correct format (e.g., a .docx file that is not a valid Word document).
  
  Solution:
  
  Check File Format: Ensure that the file you are trying to upload is indeed a Microsoft Word XML file or a PDF. If it is a Word document, it should have a .docx extension.
  Convert the File: If the file is in a different format (e.g., .doc, .txt, etc.), convert it to the required format using Microsoft Word or a PDF converter.
  Validate the File: Open the file in Microsoft Word or a PDF viewer to ensure it is not corrupted and is properly formatted.
  Rename the File: If the file has the correct format but the extension is incorrect, rename the file to have the appropriate extension.
  Check SAP Configuration: If you are consistently facing this issue with valid files, check the SAP configuration settings related to document uploads to ensure that the system is set up to accept the required file types.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to document uploads in your specific version of SAP.
  Documentation: Refer to the SAP Help Portal for documentation on the Document Management System (DMS) or Information Lifecycle Management (ILM) for more details on supported file formats.
  User Permissions: Ensure that you have the necessary permissions to upload documents in the SAP system, as restrictions may also lead to errors.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.