How To Fix /IPRO/DBMC291 - Cannot retrieve document version from WordML document

SAP Error Message - Details

• Message type: E = Error

• Message class: /IPRO/DBMC -

• Message number: 291

• Message text: Cannot retrieve document version from WordML document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IPRO/DBMC291 - Cannot retrieve document version from WordML document ?

  The SAP error message /IPRO/DBMC291 Cannot retrieve document version from WordML document typically occurs when there is an issue with the WordML document being processed in the SAP system. This error can arise due to various reasons, including document corruption, unsupported features, or compatibility issues between the document and the SAP system.
  Causes:
  
  Document Corruption: The WordML document may be corrupted or improperly formatted, preventing SAP from reading it correctly.
  Unsupported Features: The document may contain features or elements that are not supported by the SAP system, leading to retrieval issues.
  Version Compatibility: There may be compatibility issues between the version of Microsoft Word used to create the document and the version expected by the SAP system.
  File Format Issues: The document might not be saved in the correct format that SAP can process (e.g., it should be in .docx format for WordML).
  SAP Configuration: There may be configuration issues within the SAP system that affect document processing.
  
  Solutions:
  
  Check Document Integrity: Open the WordML document in Microsoft Word and check for any errors or corruption. Save the document again in the correct format (.docx).
  Remove Unsupported Features: Simplify the document by removing any complex formatting, macros, or unsupported features that may cause issues.
  Recreate the Document: If the document is still causing issues, consider recreating it from scratch to ensure it is properly formatted.
  Update SAP System: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve compatibility issues.
  Check SAP Configuration: Review the configuration settings related to document processing in SAP to ensure they are set up correctly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or documentation that may address this specific error.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidance on document management and processing.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Technical Support: If the issue persists, consider reaching out to SAP technical support for assistance in diagnosing and resolving the error.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.