How To Fix /IPRO/DBMC290 - Cannot retrieve document ID from WordML document

SAP Error Message - Details

• Message type: E = Error

• Message class: /IPRO/DBMC -

• Message number: 290

• Message text: Cannot retrieve document ID from WordML document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IPRO/DBMC290 - Cannot retrieve document ID from WordML document ?

  The SAP error message /IPRO/DBMC290 Cannot retrieve document ID from WordML document typically occurs when there is an issue with the WordML document being processed in the SAP system. This error can arise due to various reasons, including document corruption, incorrect formatting, or issues with the integration between SAP and Microsoft Word.
  Causes:
  
  Document Corruption: The WordML document may be corrupted or not properly formatted, which prevents SAP from retrieving the necessary document ID.
  Incorrect File Type: The document may not be a valid WordML document or may have been saved in a different format that is not compatible with SAP.
  Integration Issues: There may be issues with the integration settings between SAP and Microsoft Word, leading to problems in document processing.
  Missing Metadata: The document may lack the required metadata or identifiers that SAP needs to process it correctly.
  
  Solutions:
  
  Check Document Format: Ensure that the document is saved in the correct WordML format. You can try saving the document again using the "Save As" option in Microsoft Word and selecting the appropriate format.
  Repair the Document: If the document is suspected to be corrupted, try to repair it using Microsoft Word's built-in repair features or recreate the document from scratch.
  Review Integration Settings: Check the integration settings between SAP and Microsoft Word to ensure they are configured correctly. This may involve reviewing RFC connections or other integration parameters.
  Update SAP and Word: Ensure that both your SAP system and Microsoft Word are updated to the latest versions, as updates may fix bugs or compatibility issues.
  Check for Required Metadata: Ensure that the document contains all necessary metadata and identifiers that SAP requires for processing.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific SAP module you are using (e.g., SAP Document Management System) for any guidelines on handling WordML documents.
  Community Forums: Consider searching or posting in SAP community forums or user groups, as other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.