How To Fix /IPRO/DBMC247 - Cannot update document from external data

SAP Error Message - Details

• Message type: E = Error

• Message class: /IPRO/DBMC -

• Message number: 247

• Message text: Cannot update document from external data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IPRO/DBMC247 - Cannot update document from external data ?

  The SAP error message /IPRO/DBMC247 Cannot update document from external data typically occurs in the context of SAP Document Management System (DMS) or when dealing with external data sources. This error indicates that the system is unable to update a document due to issues related to the external data source or the document itself.
  Causes:
  
  External Data Source Issues: The external data source may be unavailable, misconfigured, or not accessible due to network issues.
  Document Locking: The document may be locked by another user or process, preventing updates.
  Authorization Issues: The user may not have the necessary permissions to update the document.
  Data Format Issues: The data being sent to update the document may not be in the expected format or may contain invalid values.
  System Configuration: There may be configuration issues in the DMS or related modules that prevent the update.
  
  Solutions:
  
  Check External Data Source: Ensure that the external data source is available and properly configured. Test the connection to the external system.
  Document Locking: Verify if the document is locked. If it is, wait for the lock to be released or contact the user who has locked it.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to update the document.
  Validate Data: Ensure that the data being used to update the document is valid and in the correct format. Check for any required fields that may be missing.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Configuration Review: Check the configuration settings in the DMS and related modules to ensure they are set up correctly.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for DMS and external data integration for best practices and configuration guidelines.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.