How To Fix IPM_SD103 - Billing item could not be transferred to OR data collector

SAP Error Message - Details

• Message type: E = Error

• Message class: IPM_SD - IPM: SD integration (neutral backend)

• Message number: 103

• Message text: Billing item could not be transferred to OR data collector

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IPM_SD103 - Billing item could not be transferred to OR data collector ?

  The SAP error message IPM_SD103 indicates that a billing item could not be transferred to the Order Management (OR) data collector. This error typically arises in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where billing and invoicing processes are managed.
  Causes of the Error
  
  Data Inconsistencies: There may be inconsistencies in the billing data that prevent it from being processed correctly.
  Configuration Issues: Incorrect configuration settings in the billing or invoicing process can lead to this error.
  Missing Master Data: Required master data (like customer or product information) may be missing or incomplete.
  Technical Issues: There could be technical issues such as connectivity problems between systems or issues with the data collector itself.
  Authorization Issues: The user or process attempting to perform the transfer may not have the necessary authorizations.
  
  Solutions
  
  
  Check Data Consistency:
  
  Review the billing item data for any inconsistencies or missing information.
  Ensure that all required fields are populated correctly.
  
  
  
  Review Configuration:
  
  Verify the configuration settings related to billing and invoicing in the SAP system.
  Ensure that the data collector is correctly configured to receive billing items.
  
  
  
  Validate Master Data:
  
  Check if all necessary master data (customers, products, etc.) is available and correctly set up in the system.
  If any master data is missing, create or update it as needed.
  
  
  
  Monitor System Logs:
  
  Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  Use transaction codes like SLG1 (Application Log) to find relevant logs.
  
  
  
  Check Authorizations:
  
  Ensure that the user or process has the necessary authorizations to perform the transfer.
  Review the roles and permissions assigned to the user.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, consider checking the connectivity between the SAP system and the data collector.
  Consult with your technical team to investigate any underlying technical issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to manage billing documents.
  SAP Documentation: Refer to the official SAP documentation for detailed information on billing processes and data collection.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.