How To Fix IP802 - Maintain the package number

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 802

• Message text: Maintain the package number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IP802 - Maintain the package number ?

  The SAP error message IP802, which states "Maintain the package number," typically occurs in the context of maintenance planning and scheduling within the SAP system, particularly when dealing with maintenance orders or packages.
  Cause:
  The error message IP802 usually indicates that a required field, specifically the package number, has not been filled in or is missing in the relevant transaction or document. This can happen in various scenarios, such as:
  
  Missing Package Number: The user has not entered a package number in the maintenance order or related document.
  Incorrect Configuration: The system may not be properly configured to handle package numbers for the specific maintenance process.
  Authorization Issues: The user may not have the necessary permissions to maintain or view package numbers.
  
  Solution:
  To resolve the IP802 error, you can take the following steps:
  
  
  Enter Package Number: 
  
  Navigate to the relevant transaction (e.g., creating or editing a maintenance order).
  Ensure that the package number field is filled in with a valid package number.
  
  
  
  Check Configuration:
  
  If you are responsible for system configuration, check the settings related to maintenance orders and package management in the SAP system. Ensure that the package number is a required field and is correctly configured.
  
  
  
  User Authorization:
  
  Verify that the user has the necessary authorizations to maintain package numbers. If not, contact your SAP security administrator to adjust the user's roles and permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to maintenance planning and package management for additional guidance on how to properly maintain package numbers.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) where package numbers may be relevant.
  SAP Notes: Check for any SAP Notes related to the IP802 error for specific patches or updates that may address the issue.
  Training: Consider training sessions or workshops on maintenance management in SAP to better understand how to handle package numbers and related processes.
  
  By following these steps, you should be able to resolve the IP802 error and maintain the necessary package number in your SAP system.