How To Fix IP761 - Place the cursor on the screen section you want to scroll

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 761

• Message text: Place the cursor on the screen section you want to scroll

What causes this issue?

You have selected the function "scroll" without having positioned the
cursor on a screen section that can be scrolled. As possibly more than
one scrollable screen section is visible, the cursor must be positioned
accordingly.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Position the cursor on the screen section you wish to scroll and choose
the function "scroll".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IP761 - Place the cursor on the screen section you want to scroll ?

  The SAP error message IP761, which states "Place the cursor on the screen section you want to scroll," typically occurs when a user attempts to scroll or navigate through a screen in the SAP system without having the cursor positioned correctly on the relevant section of the screen. This can happen in various transactions, particularly in those that involve lists or detailed views.
  Cause:
  The primary cause of this error is that the cursor is not positioned on a valid area of the screen that allows for scrolling. This can happen if:
  
  The user clicks outside of the scrollable area.
  The user is trying to scroll while the focus is on a non-scrollable field or section.
  There may be a temporary glitch in the SAP GUI.
  
  Solution:
  To resolve the IP761 error, follow these steps:
  
  Position the Cursor Correctly: Click directly on the section of the screen that you want to scroll. Ensure that the cursor is in a valid area, such as a list or table.
  Use Keyboard Navigation: Instead of using the mouse, try using the keyboard arrow keys to navigate through the screen. This can sometimes bypass the issue.
  Refresh the Screen: If the error persists, try refreshing the screen or re-entering the transaction. You can do this by pressing the F5 key or using the refresh button in the SAP GUI.
  Check for Updates: Ensure that your SAP GUI is up to date. Sometimes, bugs in older versions can cause unexpected behavior.
  Consult Documentation: If the issue continues, refer to SAP documentation or help resources for the specific transaction you are using, as there may be known issues or additional guidance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the specific transaction or version of SAP you are using. SAP Notes often provide patches or workarounds for common problems.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same problem and can offer solutions.
  SAP Support: If the issue is persistent and affects your work, consider reaching out to your organization's SAP support team or SAP directly for assistance.
  
  By following these steps, you should be able to resolve the IP761 error and continue working within the SAP system.