How To Fix IP753 - Maintenance call object must not be a service order; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 753

• Message text: Maintenance call object must not be a service order; see long text

What causes this issue?

You want to change the maintenance call object of this maintenance item
to be a service order. However, this is not possible because the
maintenance item is already assigned to a maintenance plan for which you
have specified an end date or end counter. The system considers the
entries in the <LS>End Date for Scheduling</> field and in the <LS>End
Counter for Scheduling</> field during the scheduling process, but this
feature is not supported if the maintenance call object is a service
order.

System Response

You cannot change the maintenance call object of this maintenance item.

How to fix this error?

If the maintenance call object to be generated for this maintenance item
shall be a service order, you can remove the end date and end counter
from the corresponding maintenance plan or unassign this maintenance
item from the maintenance plan.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IP753 - Maintenance call object must not be a service order; see long text ?

  The SAP error message IP753 indicates that a maintenance call object must not be a service order. This error typically arises when you are trying to create or process a maintenance call (or maintenance notification) that is incorrectly linked to a service order, which is not allowed in the context of the operation you are performing.
  Cause:
  
  Incorrect Object Type: The system is expecting a maintenance order or another valid object type, but a service order has been provided instead.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the intended use of maintenance calls and service orders.
  User Error: The user may have mistakenly selected a service order when they intended to select a maintenance order.
  
  Solution:
  
  Check Object Type: Ensure that you are using the correct object type for the maintenance call. You should be linking it to a maintenance order or another appropriate object, not a service order.
  Review Process Steps: Go through the steps you are taking to create or process the maintenance call. Make sure you are following the correct procedure and using the right transaction codes.
  Consult Documentation: Refer to the SAP documentation or help files for guidance on the correct usage of maintenance calls and service orders.
  Configuration Review: If you suspect a configuration issue, consult with your SAP administrator or a functional consultant to review the settings related to maintenance management and service orders.
  Error Message Long Text: Check the long text of the error message for additional details or specific instructions that may help resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification) for maintenance calls.
  SAP Notes: Look for SAP Notes related to this error message in the SAP Support Portal, as they may provide additional insights or patches.
  Training and Documentation: Consider training sessions or documentation on SAP Plant Maintenance (PM) to better understand the distinctions between maintenance orders and service orders.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.