How To Fix IP726 - No call object exists because the relation object was inactive at call

IP726 - Overview

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 726

• Message text: No call object exists because the relation object was inactive at call

What causes this issue?

You have tried to display a
<DS:GLOS.3526C329AFAB52B9E10000009B38F974>maintenance call object</>
that has not been created. At the time of the
<DS:GLOS.3526C327AFAB52B9E10000009B38F974>maintenance call</> the
status of the reference object of the
<DS:GLOS.3526C331AFAB52B9E10000009B38F974>maintenance item</> (e.g.
<DS:GLOS.3526C2C1AFAB52B9E10000009B38F974>functional equipment</>,
<DS:GLOS.3526C2ABAFAB52B9E10000009B38F974>equipment</>) did not allow a
release.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The maintenance call nevertheless received the status <LS>Released</>,
as maintenance items that were due on the same
<DS:GLOS.3526C328AFAB52B9E10000009B38F974>maintenance call date</> may
have been released.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IP726 - No call object exists because the relation object was inactive at call ?

  The SAP error message IP726 ("No call object exists because the relation object was inactive at call") typically occurs in the context of SAP Plant Maintenance (PM) or SAP Project System (PS) when there is an attempt to create or process a maintenance order or project that references a relation object (like a functional location or equipment) that is currently inactive.
  
  Cause:
  
  Inactive Object: The primary cause of this error is that the object you are trying to reference (e.g., a functional location or equipment) is inactive. Inactive objects cannot be used in operations such as creating maintenance orders or project activities.
  Data Consistency Issues: There may be inconsistencies in the data where the system is trying to access an object that has been marked as inactive or deleted.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the active objects, leading to this error.
  
  
  Solution:
  
  Check Object Status: Verify the status