How To Fix IP723 - No call for maintenance item & occurs despite due date


IP723 - Overview

  • Message type: E = Error

  • Message class: IP - Messages for preventive maintenance

  • Message number: 723

  • Message text: No call for maintenance item & occurs despite due date

  • Show details Hide details
  • What causes this issue?

    The system tries to generate a maintenance call object (for example, a
    <DS:GLOS.maintenance_order>maintenance order</> for your main object
    (for example, <DS:GLOS.functional_location>functional location</>,
    <DS:GLOS.equipment>equipment</>). The status of the object does not
    allow this.

    System Response

    The system does not generate a maintenance call object for this
    <DS:GLOS.maintenance_item>maintenance item</>.
    The <DS:GLOS.maintenance_call>maintenance call</> receives the status
    'released', because it must be guaranteed that other maintenance items
    also due on this <DS:GLOS.maintenance_call_date>maintenance call date
    </> are released.

    How to fix this error?

    If you also want to generate orders for objects currently blocked, then
    you can subsequently only do with a manual call. To do this, you must
    first assign a status to the object that authorizes the generation of a
    maintenance call object.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IP723 - No call for maintenance item & occurs despite due date ?
    The SAP error message IP723 ("No call for maintenance item") typically occurs in the context of maintenance planning and scheduling within the SAP PM (Plant Maintenance) module. This error indicates that the system could not find a maintenance call for a maintenance item, even though the due date for the maintenance task has arrived.
    Causes of Error IP723
    
    
    No Maintenance Call Created: The most common reason for this error is that a maintenance call has not been created for the maintenance item, even though it is due.
    
    
    Incorrect Planning Data: The planning data for the maintenance item may be incorrect or incomplete, leading to the system not recognizing the need for a maintenance call.
    
    
    Scheduling Issues: There may be issues with the scheduling parameters or settings that prevent the system from generating the maintenance call.
    
    
    Status of Maintenance Item: The maintenance item may be in a status that does not allow for the creation of

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