How To Fix IP719 - No call object issued for item &1 and call &2

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 719

• Message text: No call object issued for item &1 and call &2

What causes this issue?

The scheduling could not create any maintenance call objects for call
&V2& for the <DS:GLOS.3526C331AFAB52B9E10000009B38F974>maintenance item
</> &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the master data of the maintenance item and the corresponding
<DS:GLOS.3528F484E8E6556EE10000009B38F983>maintenance plan</> &V3&. In
particular, check the validity of the assigned
<DS:GLOS.3526C32AAFAB52B9E10000009B38F974>maintenance packages</> for
the <DS:GLOS.3526C2C9AFAB52B9E10000009B38F974>strategy plans</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IP719 - No call object issued for item &1 and call &2 ?

  The SAP error message IP719 "No call object issued for item &1 and call &2" typically occurs in the context of the SAP Plant Maintenance (PM) or SAP Production Planning (PP) modules, particularly when dealing with maintenance plans or production orders. This error indicates that there is an issue with the scheduling or processing of a maintenance call or production order item.
  Cause:
  
  Missing Call Object: The error suggests that the system is unable to find a corresponding call object for the specified item and call number. This can happen if the call object was not created or was deleted.
  Incorrect Configuration: There may be configuration issues in the maintenance plan or production order setup that prevent the system from generating the call object.
  Data Inconsistencies: There could be inconsistencies in the data related to the maintenance plan or production order, such as missing or incorrect entries in the relevant tables.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or process the call object.
  
  Solution:
  
  Check Maintenance Plan/Order: Verify that the maintenance plan or production order is correctly configured and that all necessary data is present. Ensure that the call object is supposed to be generated for the specified item.
  Review Call Object Generation: Check if the call object was generated correctly. You can do this by reviewing the logs or using transaction codes like IP24 (for maintenance plans) or CO03 (for production orders) to see the details of the call.
  Recreate Call Object: If the call object is missing, you may need to recreate it. This can often be done by re-executing the scheduling or planning process.
  Check for Authorizations: Ensure that the user has the necessary authorizations to access and process the call object.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IP01 (Create Maintenance Plan), IP02 (Change Maintenance Plan), and IP24 (Display Maintenance Plan).
  SAP Documentation: Review the official SAP documentation for the PM and PP modules for more detailed information on maintenance plans and production orders.
  Support Community: Consider reaching out to the SAP Community or forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team to investigate further, as there could be underlying system issues that need to be addressed.