How To Fix IP475 - Waiting calls from the last restart receive the status "Skipped"

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 475

• Message text: Waiting calls from the last restart receive the status "Skipped"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IP475 - Waiting calls from the last restart receive the status "Skipped" ?

  The SAP error message IP475 indicates that there are calls that were waiting from the last restart and have received the status "Skipped." This typically occurs in the context of the SAP Integrated Planning (IP) or the Business Planning and Consolidation (BPC) modules, where planning functions or processes are executed.
  Cause:
  
  Process Interruption: The error can occur if a planning process was interrupted or not completed successfully, leading to calls being marked as "Skipped."
  Configuration Issues: There may be issues with the configuration of the planning functions or the data model that prevent the successful execution of the calls.
  Data Locking: If data is locked by another process or user, it can lead to calls being skipped.
  Resource Limitations: Insufficient system resources (like memory or processing power) can also lead to skipped calls.
  Incorrect Parameters: If the parameters for the planning function are not set correctly, it may lead to calls being skipped.
  
  Solution:
  
  Check Logs: Review the application logs and the job logs to identify any specific errors or warnings that occurred before the calls were skipped.
  Restart the Process: If the process was interrupted, try restarting it to see if the calls can be processed successfully.
  Review Configuration: Ensure that the planning functions and data models are correctly configured. Check for any inconsistencies or errors in the setup.
  Data Locking: Investigate if there are any locks on the data that could be causing the issue. You may need to unlock the data or wait for the other process to complete.
  System Resources: Monitor system resources to ensure that there are enough available for the planning processes. If necessary, optimize the system or schedule the processes during off-peak hours.
  Parameter Validation: Double-check the parameters being passed to the planning functions to ensure they are correct and valid.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message for any patches or updates that may address the issue.
  Documentation: Review the SAP documentation for Integrated Planning or BPC for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels to see if other users have encountered similar issues and how they resolved them.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.