How To Fix IP370 - Order type of maintenance item changed; check the settlement rule

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 370

• Message text: Order type of maintenance item changed; check the settlement rule

What causes this issue?

You have changed the order type of the <DS:GLOS.maintenance_item>
maintenance item</>. However, a <DS:GLOS.settlement rule>settlement
rule</> has already been assigned to the maintenance item. The
settlement rule is not automatically changed by the system.

System Response

The system outputs a warning.

How to fix this error?

Check the settlement rule, and change it if necessary.
A different settlement profile may have been assigned to the new order
type. Check the settlement profile and replace the value with &V1&.
To do this, call the settlement procedure. Select <LS> Goto ->
Settlement parameters</>. You can then maintain the new settlement
profile.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IP370 - Order type of maintenance item changed; check the settlement rule ?

  The SAP error message IP370 indicates that there is an issue with the order type of a maintenance item that has been changed, and it prompts the user to check the settlement rule associated with that maintenance order. This error typically arises in the context of Plant Maintenance (PM) or Project System (PS) modules when there are inconsistencies in the configuration or data related to maintenance orders.
  Cause:
  
  Order Type Change: The order type of a maintenance item has been modified, which can lead to inconsistencies in the settlement rules that were previously defined for that order type.
  Settlement Rules: The settlement rules may not be compatible with the new order type, or they may be missing altogether.
  Configuration Issues: There may be configuration issues in the order type settings or in the settlement profile that need to be addressed.
  Data Inconsistencies: There could be inconsistencies in the master data or transaction data related to the maintenance order.
  
  Solution:
  
  
  Check Settlement Rules: 
  
  Navigate to the maintenance order in question and check the settlement rules. Ensure that they are correctly defined for the new order type.
  If necessary, update or redefine the settlement rules to align with the new order type.
  
  
  
  Review Order Type Configuration:
  
  Go to the configuration settings for the order type in the SAP system (Transaction code: OIOA or similar).
  Verify that the settings for the order type are correct and that they support the intended settlement process.
  
  
  
  Adjust Master Data:
  
  Ensure that the master data related to the maintenance order (such as cost centers, internal orders, etc.) is consistent and correctly configured.
  
  
  
  Recreate the Order:
  
  If the issue persists, consider recreating the maintenance order with the correct order type and settlement rules.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the order type and settlement rules.
  
  
  
  Seek Help from SAP Support:
  
  If the problem cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to manage maintenance orders.
  SAP Notes: Check for any SAP Notes related to error IP370 for additional insights or patches that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to make changes to order types and settlement rules.
  
  By following these steps, you should be able to identify and resolve the issue related to the IP370 error message in SAP.