How To Fix IO355 - No maintenance contract selected

SAP Error Message - Details

• Message type: E = Error

• Message class: IO - Plant Maintenance: Object List

• Message number: 355

• Message text: No maintenance contract selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IO355 - No maintenance contract selected ?

  The SAP error message IO355 "No maintenance contract selected" typically occurs in the context of maintenance processing, particularly when trying to create or process a maintenance order or when attempting to assign a maintenance contract to a service order. This error indicates that the system could not find a valid maintenance contract associated with the operation you are trying to perform.
  Causes:
  
  No Maintenance Contract Exists: There may not be any maintenance contracts created for the equipment or functional location you are working with.
  Contract Not Active: The maintenance contract may exist but is not active or has expired.
  Incorrect Selection: The user may not have selected the correct maintenance contract or may have overlooked the selection process.
  Authorization Issues: The user may not have the necessary authorizations to view or select the maintenance contracts.
  Data Inconsistencies: There may be inconsistencies in the master data related to the equipment or functional location.
  
  Solutions:
  
  
  Check for Existing Contracts:
  
  Navigate to the maintenance contract management area in SAP (Transaction Code: IW33 or IW34) and verify if there are any active contracts for the relevant equipment or functional location.
  
  
  
  Verify Contract Status:
  
  Ensure that the maintenance contract is active and not expired. If it has expired, you may need to renew it or create a new contract.
  
  
  
  Select the Correct Contract:
  
  When creating or processing a maintenance order, ensure that you are selecting the correct maintenance contract from the list. Double-check the selection criteria.
  
  
  
  Review Authorizations:
  
  Check if you have the necessary authorizations to view and select maintenance contracts. If not, contact your SAP security administrator.
  
  
  
  Check Master Data:
  
  Review the master data for the equipment or functional location to ensure that it is correctly set up and linked to the appropriate maintenance contracts.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on maintenance contracts and orders.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), IW33 (Display Order), and IW34 (Create/Change Service Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to properly create and manage maintenance contracts and orders in SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP PM (Plant Maintenance) for further assistance.