How To Fix IO353 - No customer master record selected

SAP Error Message - Details

• Message type: E = Error

• Message class: IO - Plant Maintenance: Object List

• Message number: 353

• Message text: No customer master record selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IO353 - No customer master record selected ?

  The SAP error message IO353 "No customer master record selected" typically occurs when a transaction or process is attempting to access customer master data, but the system cannot find a valid customer record that meets the specified criteria. This can happen in various contexts, such as during sales order processing, billing, or when trying to create a customer-related document.
  Causes:
  
  Missing Customer Master Record: The customer master record may not exist in the system for the specified customer number or criteria.
  Incorrect Selection Criteria: The selection criteria used to retrieve the customer master record may be incorrect or too restrictive.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the customer master data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer master records.
  Inactive Customer: The customer may be marked as inactive or blocked in the system.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Use transaction