How To Fix IO262 - Serial number obligatory material & cannot be updated

SAP Error Message - Details

• Message type: E = Error

• Message class: IO - Plant Maintenance: Object List

• Message number: 262

• Message text: Serial number obligatory material & cannot be updated

What causes this issue?

You tried to use confirmation to confirm a serialized material. This is
not possible using the confirmation transaction.
The line with the material requiring a serial number is deleted.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Confirm this material using the transaction MIGO.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IO262 - Serial number obligatory material & cannot be updated ?

  The SAP error message IO262 indicates that a serial number is required for a material, but the system is unable to update or process the serial number for that material. This typically occurs in scenarios where serial number management is enabled for specific materials, and the system expects a serial number to be provided during transactions such as goods movements, production, or inventory management.
  Cause:
  
  Serial Number Management: The material in question is configured to require serial numbers, but the transaction being performed does not include a valid serial number.
  Configuration Issues: The material master may not be set up correctly for serial number management, or the serial number may not be properly assigned in the system.
  Transaction Type: The type of transaction being executed may not support the handling of serial numbers, or the necessary data may not have been entered.
  
  Solution:
  
  
  Check Material Master:
  
  Go to the material master record (transaction code MM03) and verify that the serial number management is correctly configured for the material in question.
  Ensure that the "Serial Number" field is marked as obligatory.
  
  
  
  Provide Serial Number:
  
  When performing the transaction, ensure that you are entering a valid serial number. This can often be done in the relevant fields during the transaction process.
  If you are using a transaction that allows for multiple serial numbers, ensure that all required serial numbers are provided.
  
  
  
  Review Transaction Settings:
  
  Check the transaction settings to ensure that they are compatible with serial number management. For example, if you are performing a goods receipt, ensure that the serial number is being captured correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to serial number management for specific guidance on how to handle materials that require serial numbers.
  
  
  
  Error Handling:
  
  If the error persists, consider checking for any custom developments or user exits that may be affecting the handling of serial numbers in your specific SAP environment.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), MB1A (Goods Withdrawal), MB1B (Transfer Posting), and MB1C (Other Goods Receipts) where serial numbers may be involved.
  SAP Notes: Check SAP Notes for any known issues or patches related to serial number management that may apply to your version of SAP.
  User Training: Ensure that users involved in transactions with serial number management are adequately trained on how to enter and manage serial numbers in the system.
  
  By following these steps, you should be able to resolve the IO262 error and ensure that serial numbers are correctly managed in your SAP environment.