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Message type: E = Error
Message class: IO - Plant Maintenance: Object List
Message number: 204
Message text: Enter serial number and material number
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IO204
- Enter serial number and material number ?The SAP error message IO204 ("Enter serial number and material number") typically occurs in the context of inventory management or production processes where serial numbers are required for specific materials. This error indicates that the system expects both a serial number and a material number to be entered, but one or both of these fields are missing.
Cause:
- Missing Input: The user has not entered a serial number or material number in the relevant transaction.
- Configuration Issues: The material may be configured to require serial numbers, but the necessary settings or data are not properly set up in the system.
- Transaction Context: The transaction being executed may inherently require serial numbers (e.g., goods movement, production order confirmation) but the user is not providing the required information.
Solution:
- Enter Required Information: Ensure that both the serial number and material number are entered in the relevant fields. Double-check for any typos or incorrect entries.
- Check Material Master Settings: Verify the material master data for the specific material to ensure that it is set up to require serial numbers. This can be done by:
- Navigating to the material master record (transaction code MM03).
- Checking the "Basic Data" and "Sales" views for serial number requirements.
- Review Transaction Requirements: Ensure that you are using the correct transaction for the operation you are trying to perform. Some transactions may not require serial numbers, while others do.
- User Training: If users are frequently encountering this error, consider providing additional training on the processes that require serial number entry.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in inventory management or production processes.
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