How To Fix INV322 - Document &2 was reset by process '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: INV - Check for Bill Receipt

• Message number: 322

• Message text: Document &2 was reset by process '&1'

What causes this issue?

The processing of document &V2& was reset by the process '&V1&'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check what needs to be corrected in the document to enable it to be
processed further.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message INV322 - Document &2 was reset by process '&1' ?

  The SAP error message INV322, which states "Document &2 was reset by process '&1'," typically occurs in the context of document processing in SAP, particularly in the area of invoice verification or document management. This error indicates that a document (identified by &2) was reset or canceled by a specific process (identified by &1), which can happen for various reasons.
  Causes:
  
  Manual Reset: A user may have manually reset the document due to an error or a change in the business process.
  System Process: A background job or automated process may have reset the document due to certain conditions not being met (e.g., missing data, validation errors).
  Workflow Issues: If the document is part of a workflow, it may have been reset due to a workflow error or a decision made in the workflow process.
  Data Inconsistencies: Inconsistencies in the data or configuration settings can lead to the document being reset.
  Authorization Issues: Lack of proper authorization for the user or process trying to access or modify the document.
  
  Solutions:
  
  Check Document Status: Review the status of the document in question to understand why it was reset. This can often be done through transaction codes like MIR4 (Display Invoice Document) or similar.
  Review Logs: Check the application logs (transaction SLG1) for any related error messages or warnings that could provide more context on why the document was reset.
  Analyze Workflow: If the document is part of a workflow, analyze the workflow logs to see if there were any issues or decisions that led to the reset.
  Consult with Users: Speak with users who may have interacted with the document to see if they have any insights or if they performed any actions that could have led to the reset.
  Check Configuration: Review the configuration settings related to document processing and invoice verification to ensure everything is set up correctly.
  Reprocess the Document: If the document needs to be processed again, you may need to re-enter the necessary data and submit it for processing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIR4 (Display Invoice Document), MIR6 (Display Invoice List), and SLG1 (Application Log).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  User Authorizations: Ensure that users have the necessary authorizations to process documents to avoid resets due to authorization issues.
  Documentation: Review SAP documentation related to invoice verification and document management for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.