How To Fix INV171 - The document status was not changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: INV - Check for Bill Receipt

  • Message number: 171

  • Message text: The document status was not changed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message INV171 - The document status was not changed ?

    The SAP error message INV171, which states "The document status was not changed," typically occurs in the context of invoice processing or document management within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.

    Causes of INV171

    1. Document Already Processed: The document you are trying to change may have already been processed or posted, preventing any further status changes.

    2. Authorization Issues: The user may not have the necessary authorizations to change the status of the document.

    3. Document Locking: The document might be locked by another user or process, which can prevent status changes.

    4. Incorrect Document Type: The document type may not allow for the status change you are attempting to perform.

    5. System Configuration: There may be configuration settings in the SAP system that restrict the status change for certain documents.

    6. Incomplete Data: Required fields or data may be missing, which can prevent the status from being updated.

    Solutions

    1. Check Document Status: Verify the current status of the document. If it has already been processed, you may need to create a new document or reverse the existing one.

    2. Review Authorizations: Ensure that the user has the necessary permissions to change the document status. This may involve checking user roles and authorizations in the SAP system.

    3. Unlock Document: If the document is locked, identify the user or process that has locked it and resolve the locking issue. You may need to contact your SAP administrator for assistance.

    4. Verify Document Type: Ensure that the document type you are working with allows for the status change you are attempting. Consult with your SAP configuration team if necessary.

    5. Check Configuration Settings: Review the configuration settings related to document processing in SAP. This may involve checking transaction codes like SPRO for relevant settings.

    6. Complete Required Fields: Ensure that all mandatory fields are filled out correctly before attempting to change the document status.

    Related Information

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MIRO (Invoice Verification), FB60 (Enter Incoming Invoices), or others related to your specific process.

    • SAP Notes: Check SAP Notes for any known issues or patches related to the INV171 error. SAP Notes can provide additional context or solutions.

    • Documentation: Refer to SAP documentation or user manuals for guidance on document processing and status changes.

    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.

    By following these steps, you should be able to identify the cause of the INV171 error and implement a suitable solution.

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