How To Fix INT_TM_ERP381 - Selected shipping condition is not allowed; cannot change document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: INT_TM_ERP - ERP - TM Order Integration

• Message number: 381

• Message text: Selected shipping condition is not allowed; cannot change document &1

What causes this issue?

The original shipping condition of the document is relevant for
transportation management (TM). This error occurs in cases where
changing the shipping condition from TM relevant would change the TM
system dependencies. If you require a sales order with the specified
shipping condition, you should create a new sales order.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a new sales order with the selected new shipping condition.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message INT_TM_ERP381 - Selected shipping condition is not allowed; cannot change document &1 ?

  The SAP error message INT_TM_ERP381 indicates that the selected shipping condition is not allowed for the specific document you are trying to change. This error typically occurs in the context of SAP Transportation Management (TM) when there is a mismatch between the shipping conditions defined in the system and the conditions applicable to the document (such as a shipment or delivery).
  Causes:
  
  Configuration Issues: The shipping conditions may not be properly configured in the system. This could be due to missing entries in the customizing settings for transportation management.
  Document Type Restrictions: Certain document types may have restrictions on which shipping conditions can be used. If the document type does not allow the selected shipping condition, this error will occur.
  Master Data Issues: The master data (such as customer, vendor, or material master) may not be set up correctly to allow the selected shipping condition.
  Incompatibility with Business Rules: The shipping condition may not comply with the business rules defined in the system, leading to the error when attempting to change the document.
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for shipping conditions in the SAP system. Ensure that the shipping conditions are correctly defined and that they are allowed for the document type you are working with.
  
  Navigate to the relevant customizing transaction (e.g., SPRO) and check the settings under Transportation Management.
  
  
  
  Review Document Type Settings: Verify the settings for the document type you are trying to change. Ensure that the selected shipping condition is permitted for that document type.
  
  
  Validate Master Data: Check the master data related to the document (e.g., customer or vendor master data) to ensure that the shipping conditions are correctly assigned and compatible with the document.
  
  
  Consult Business Rules: Review any business rules or validation checks that may be in place. Ensure that the shipping condition aligns with the business processes defined in the system.
  
  
  Error Logs and Traces: If the issue persists, check the error logs and traces for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if it is a known issue.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide guidance on configuration settings.
  Documentation: Review SAP documentation related to Transportation Management and shipping conditions for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.