How To Fix INDEX2101 - Exception &1 when starting the background job (JOB_OPEN)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: INDEX2 - Messages for Non-KPRO Indexing

  • Message number: 101

  • Message text: Exception &1 when starting the background job (JOB_OPEN)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message INDEX2101 - Exception &1 when starting the background job (JOB_OPEN) ?

    The SAP error message INDEX2101, which states "Exception &1 when starting the background job (JOB_OPEN)," typically indicates that there is an issue related to the job scheduling or job management in the SAP system. This error can occur due to various reasons, including issues with job parameters, system resources, or configuration settings.

    Possible Causes:

    1. Job Parameters: Incorrect or missing parameters for the background job can lead to this error.
    2. Resource Limitations: The system may be running low on resources (e.g., memory, CPU) which can prevent the job from starting.
    3. Authorization Issues: The user or the job may not have the necessary authorizations to execute the job.
    4. Job Name Conflicts: There may be a conflict with existing job names or job classes.
    5. System Configuration: Issues with the job scheduling configuration or background processing settings in the SAP system.
    6. Database Issues: Problems with the database, such as locks or connectivity issues, can also lead to this error.

    Solutions:

    1. Check Job Parameters: Review the parameters set for the background job to ensure they are correct and complete.
    2. Monitor System Resources: Use transaction codes like ST02 (buffer management), ST06 (OS monitoring), or SM50 (process overview) to check for resource bottlenecks.
    3. Review Authorizations: Ensure that the user who is scheduling the job has the necessary authorizations. You can check this using transaction SU53 or SUIM.
    4. Check Job Name and Class: Ensure that the job name is unique and does not conflict with existing jobs. Also, verify that the job class is correctly defined.
    5. Review Background Processing Settings: Check the configuration settings for background processing in transaction SM37 (job monitoring) and SM36 (job scheduling).
    6. Database Health Check: Use transaction DB02 to check the health of the database and resolve any issues that may be affecting job execution.

    Related Information:

    • Transaction Codes:

      • SM37: Job Monitoring - To view the status of background jobs.
      • SM36: Job Scheduling - To create and manage background jobs.
      • SM21: System Log - To check for any system errors or warnings that may provide additional context.
      • ST22: Dump Analysis - To analyze any short dumps that may have occurred.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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