How To Fix INDEX2100 - Exception &1 when starting the background job (JOB_CLOSE)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: INDEX2 - Messages for Non-KPRO Indexing

  • Message number: 100

  • Message text: Exception &1 when starting the background job (JOB_CLOSE)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message INDEX2100 - Exception &1 when starting the background job (JOB_CLOSE) ?

    The SAP error message INDEX2100, which occurs during the execution of a background job (specifically during the JOB_CLOSE phase), typically indicates that there is an issue related to the job's processing or the data it is trying to handle. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Data Issues: The job may be trying to process data that is inconsistent or corrupt.
    2. Resource Limitations: There may be insufficient system resources (like memory or disk space) to complete the job.
    3. Job Configuration: The job may be incorrectly configured, leading to issues during execution.
    4. Database Locks: There may be locks on the database that prevent the job from completing.
    5. Authorization Issues: The user executing the job may not have the necessary authorizations to complete the job.

    Solutions:

    1. Check Job Logs: Review the job logs for more detailed error messages that can provide insight into what went wrong.
    2. Data Validation: Validate the data being processed by the job to ensure there are no inconsistencies or corruption.
    3. Resource Monitoring: Monitor system resources to ensure there is enough memory and disk space available. If necessary, free up resources or increase system capacity.
    4. Job Configuration Review: Review the job configuration settings to ensure they are correct. Make adjustments as needed.
    5. Database Locks: Check for any database locks that may be affecting the job. You can use transaction codes like SM12 to view and manage locks.
    6. Authorization Check: Ensure that the user executing the job has the necessary authorizations. You can check this using transaction SU53 to analyze authorization failures.
    7. Re-run the Job: After addressing the above issues, try re-running the job to see if the error persists.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SM37: To monitor and manage background jobs.
      • SM21: To check system logs for any related errors.
      • ST22: To check for dumps that may provide additional context.
      • SM12: To check for locks on database tables.
    • SAP Notes: Search for SAP Notes related to INDEX2100 for any specific patches or updates that may address known issues.
    • System Performance: Regularly monitor system performance and job execution times to identify any patterns that may lead to this error.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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