How To Fix /INCMD/MSG392 - User &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /INCMD/MSG -

• Message number: 392

• Message text: User &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /INCMD/MSG392 - User &1 does not exist ?

  The SAP error message /INCMD/MSG392 User &1 does not exist typically indicates that the system is trying to reference a user that is not found in the SAP user master data. This can occur in various scenarios, such as when executing a transaction, running a report, or during a workflow process.
  Cause:
  
  User Not Created: The user specified in the error message has not been created in the SAP system.
  User Deactivation: The user might have been deactivated or locked, making them unavailable for the operation.
  Typographical Error: There could be a typo in the user ID being referenced.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system not recognizing them.
  System Configuration: There may be issues with the configuration of the system or the specific module being used.
  
  Solution:
  
  
  Check User Existence:
  
  Go to transaction code SU01 (User Maintenance) and check if the user ID exists.
  If the user does not exist, create the user using the same transaction.
  
  
  
  Check User Status:
  
  If the user exists, check if the user is active. Ensure that the user is not locked or deactivated.
  
  
  
  Verify User ID:
  
  Double-check the user ID for any typographical errors. Ensure that the correct user ID is being referenced.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action that triggered the error. You can check this in transaction SU53 to see if there are any authorization issues.
  
  
  
  Consult with Basis Team:
  
  If the issue persists, consult with your SAP Basis team to check for any system-level issues or configurations that might be affecting user recognition.
  
  
  
  Check Logs:
  
  Review system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Related Information:
  
  User Management: Familiarize yourself with user management in SAP, including how to create, modify, and delete users.
  Authorization Concepts: Understanding SAP authorization concepts can help in troubleshooting issues related to user access.
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and error messages.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation may be required, possibly involving SAP support.