How To Fix IMPORT_SALES_DOC016 - In row "&1" for order "&2" item "&3", cannot determine product from GTIN.


IMPORT_SALES_DOC016 - Overview

  • Message type: E = Error

  • Message class: IMPORT_SALES_DOC - Messages for Import Sales Docement from Excel

  • Message number: 016

  • Message text: In row "&1" for order "&2" item "&3", cannot determine product from GTIN.

  • Show details Hide details
  • No product or multiple products have been maintained for the GTIN in
    product master data.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IMPORT_SALES_DOC016 - In row "&1" for order "&2" item "&3", cannot determine product from GTIN. ?
    The SAP error message IMPORT_SALES_DOC016 indicates that the system is unable to determine the product associated with a given GTIN (Global Trade Item Number) for a specific sales order item. This error typically arises during the import of sales documents, such as sales orders or deliveries, when the system cannot map the provided GTIN to a corresponding product in the SAP database.
    Causes:
    
    Missing Product Master Data: The product associated with the GTIN may not exist in the SAP system. This can happen if the product has not been created or if it has been deleted.
    Incorrect GTIN: The GTIN provided in the sales document may be incorrect or formatted improperly, leading to a failure in matching it to the product master data.
    Data Synchronization Issues: If the GTIN was recently added or modified, there may be a delay in data synchronization between systems (e.g., between an external system and SAP).
    
    Configuration Issues: There may

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