How To Fix IM796 - Notification &: Deletion flag cannot be reset

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 796

• Message text: Notification &: Deletion flag cannot be reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IM796 - Notification &: Deletion flag cannot be reset ?

  The SAP error message IM796 ("Notification &: Deletion flag cannot be reset") typically occurs when you attempt to reset the deletion flag on a notification that is not allowed to be modified. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Status of the Notification: The notification may be in a status that does not allow changes. For example, if the notification is already completed or closed, the deletion flag cannot be reset.
  Authorization Issues: The user may not have the necessary authorizations to modify the notification.
  System Settings: Certain system settings or configurations may prevent the deletion flag from being reset.
  Dependencies: There may be dependencies or linked documents (like work orders) that prevent changes to the notification.
  
  Solutions:
  
  Check Notification Status: Verify the status of the notification. If it is completed or closed, you may need to reopen it or create a new notification instead.
  Review Authorizations: Ensure that the user has the appropriate authorizations to modify notifications. This can be checked with the help of your SAP security team.
  Consult Configuration: Check with your SAP configuration team to see if there are any settings that restrict the resetting of deletion flags.
  Check for Dependencies: Look for any linked documents or dependencies that might be preventing the change. If there are related work orders or other notifications, you may need to address those first.
  Use Transaction Codes: You can use transaction codes like IW21 (Create Notification) or IW22 (Change Notification) to check the details of the notification and its status.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes.
  Documentation: Review SAP documentation related to notifications and their statuses to understand the implications of each status.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it seems to be a system-specific issue.
  
  By following these steps, you should be able to identify the cause of the IM796 error and take appropriate action to resolve it.