How To Fix IM780 - A sales order is already active in the notification processing

IM780 - Overview

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 780

• Message text: A sales order is already active in the notification processing

What causes this issue?

A sales order is already active in the current service processing. At
present, you can only edit this document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Save the current processing. You can then perform the required
function.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

IM780 - Details

• The SAP error message IM780 indicates that a sales order is already active in the notification processing. This typically occurs in the context of SAP's Integrated Business Planning (IBP) or when dealing with sales order management in the SAP ERP system. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Concurrent Processing: The error often arises when there are multiple processes trying to access or modify the same sales order simultaneously. This can happen if a sales order is being processed in one transaction while another transaction attempts to access it.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a sales order is locked by one user or process, other users or processes will receive this error when they try to access it.
  Notification Processing: The error specifically mentions "notification processing," which suggests that the sales order is involved in a notification workflow that is currently active.
  
  Solutions:
  
  Check