How To Fix IM764 - Notification & : No usage found

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 764

• Message text: Notification & : No usage found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IM764 - Notification & : No usage found ?

  The SAP error message IM764 ("Notification & : No usage found") typically occurs in the context of maintenance notifications or work orders when the system cannot find any usage data associated with the specified notification. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Missing Usage Data: The notification may not have any associated usage data, which could be due to incorrect or incomplete data entry.
  Incorrect Notification Type: The type of notification being used may not be configured to have usage data.
  Data Deletion: Usage data might have been deleted or not yet created for the notification.
  Configuration Issues: There may be configuration issues in the system that prevent the association of usage data with the notification.
  Authorization Issues: The user may not have the necessary authorizations to view or access the usage data.
  
  Solutions:
  
  Check Notification Details: Review the notification to ensure that all required fields are filled out correctly and that it is of the correct type that should have usage data.
  Create Usage Data: If the usage data is missing, you may need to create it manually or ensure that the relevant processes that generate usage data are executed.
  Review Configuration: Check the configuration settings for notifications in the SAP system to ensure that they are set up correctly to allow for usage data.
  Data Consistency Check: Run consistency checks to ensure that there are no data integrity issues in the system that could be causing the problem.
  User Authorizations: Verify that the user has the necessary authorizations to access the usage data related to the notification.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like IW21 (Create Notification), IW22 (Change Notification), or IW23 (Display Notification) to manage notifications.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Refer to SAP documentation for detailed information on notifications and their usage data, including best practices for data entry and management.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.