How To Fix IM513 - Amount returned is greated than amount in complaint

IM513 - Overview

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 513

• Message text: Amount returned is greated than amount in complaint

What causes this issue?

On the basis of these entries you returned more than the quantity
complained about.

System Response

The entry does not make sense, but the system will continue processing.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the quantity entered, in case you entered the wrong quantity by
mistake.

Error message extract from SAP system. Copyright SAP SE.

IM513 - Details

• The SAP error message IM513 ("Amount returned is greater than amount in complaint") typically occurs in the context of inventory management or logistics when dealing with complaints or returns. This error indicates that the amount being processed for a return or complaint exceeds the amount that was originally recorded in the complaint.
  
  Cause:
  
  Data Entry Error: The most common cause is a mistake in data entry where the user has entered a return amount that is greater than what was originally complained about.
  System Configuration: There may be issues with the configuration of the system that allows for incorrect amounts to be processed.
  Multiple Returns: If multiple returns are being processed, it’s possible that the cumulative amount exceeds the original complaint amount.
  Incorrect Document Reference: The return may be referencing the wrong complaint or document, leading to discrepancies in amounts.
  
  
  Solution:
  
  Verify Amounts: Check the original complaint document to confirm the correct amount that was recorded. Ensure