How To Fix IM353 - No cause long text exists

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 353

• Message text: No cause long text exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM353 - No cause long text exists ?

  The SAP error message IM353 ("No cause long text exists") typically occurs in the context of maintenance management, particularly when dealing with notifications or maintenance orders. This error indicates that there is no long text available for the specified cause of a notification or order, which can be frustrating for users trying to understand the context or details of the issue.
  Cause:
  
  
  Missing Long Text: The primary cause of this error is that the long text for a specific cause or notification type has not been maintained in the system. This can happen if the configuration for the notification or order type is incomplete or if the relevant text has not been created.
  
  
  Configuration Issues: Sometimes, the error can arise from incorrect configuration settings in the SAP system related to the maintenance notifications or orders.
  
  
  Solution:
  
  
  Maintain Long Text:
  
  Navigate to the relevant configuration area in SAP where you can maintain long texts for notifications or orders.
  Use transaction codes like IW21 (Create Notification) or IW22 (Change Notification) to check if the long text can be added or modified.
  If you have the necessary authorizations, you can create or edit the long text for the specific cause.
  
  
  
  Check Configuration:
  
  Ensure that the configuration for the notification type or order type is complete. This can be done through the SPRO transaction (SAP Reference IMG).
  Look for the section related to Plant Maintenance and ensure that all necessary texts are defined.
  
  
  
  Consult Documentation: If you are unsure about how to maintain long texts or check configurations, refer to SAP documentation or consult with your SAP Basis or Functional team for assistance.
  
  
  User Training: Sometimes, users may not be aware of how to access or create long texts. Providing training or documentation on how to handle notifications and orders can help mitigate this issue in the future.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21, IW22, IW23 (Display Notification), and IW31 (Create Order) to navigate through notifications and orders effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions that may not be covered in standard documentation.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to create or edit long texts in the system.
  
  By addressing the missing long text and ensuring proper configuration, you should be able to resolve the IM353 error and improve the usability of the maintenance notifications and orders in your SAP system.