How To Fix IM352 - No long text exists for notification item

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 352

• Message text: No long text exists for notification item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IM352 - No long text exists for notification item ?

  The SAP error message IM352 "No long text exists for notification item" typically occurs when you are trying to access or display a notification item in the SAP system, but there is no long text associated with that particular item. This can happen in various modules, such as Plant Maintenance (PM) or Quality Management (QM), where notifications are used to track issues or maintenance tasks.
  Cause:
  
  Missing Long Text: The primary cause of this error is that the long text for the notification item has not been created or is missing in the system.
  Incorrect Configuration: There may be configuration issues in the notification type or the text management settings.
  Data Entry Error: The user may have attempted to access a notification item that was not fully populated with all necessary data.
  
  Solution:
  
  
  Create Long Text:
  
  Navigate to the notification item in question.
  Check if there is an option to create or edit long text. If so, enter the required long text and save it.
  
  
  
  Check Notification Type Configuration:
  
  Ensure that the notification type you are using is configured to allow long texts. This can be checked in the configuration settings for the notification types in the SAP system.
  
  
  
  Review User Permissions:
  
  Ensure that the user has the necessary permissions to view or edit long texts in the notification items.
  
  
  
  Use Transaction Codes:
  
  You can use transaction codes like IW21 (Create Notification) or IW22 (Change Notification) to check and modify the notification details.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for more information on how to manage long texts in notifications.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are addressed in later updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes for notifications, such as IW28 (Display Notification) and IW29 (Display Notification List).
  User Training: Ensure that users are trained on how to properly create and manage notifications, including the long text fields.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.