How To Fix IM285 - Notification &1: Inconsistency Phase/Status Management

IM285 - Overview

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 285

• Message text: Notification &1: Inconsistency Phase/Status Management

What causes this issue?

For notification <(>&<)>v1<(>&<)> there is an inconsistency between the
notification phase (QMEL-PHASE) and status management.
Refer to note 551133 about the notification phase.

System Response

The transaction fails.

How to fix this error?

If the data inconsistency exists at database level, then you can remove
the data inconsistency by using the repair report in note 2641810.

Procedure for System Administrators

Create an OSS message, so that SAP can determine the cause of the data
inconsistency.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM285 - Notification &1: Inconsistency Phase/Status Management ?

  The SAP error message IM285, which states "Notification &1: Inconsistency Phase/Status Management," typically occurs in the context of maintenance notifications or work orders within the SAP system. This error indicates that there is an inconsistency between the phase and status of a notification or work order, which can prevent further processing.
  Causes:
  
  Status Management Issues: The notification or work order may have been manually changed or updated in a way that conflicts with the defined status management rules.
  Incomplete Data: Required fields or data may be missing, leading to inconsistencies in the status or phase of the notification.
  Custom Enhancements: Custom developments or enhancements in the SAP system may inadvertently cause inconsistencies in status management.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that affect status management.
  
  Solutions:
  
  Check Status Configuration: Review the status profile assigned to the notification or work order. Ensure that the statuses and phases