How To Fix IM284 - Notification type & does not support permit process


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IM - Maintenance notifications

  • Message number: 284

  • Message text: Notification type & does not support permit process

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  • What is the cause and solution for SAP error message IM284 - Notification type & does not support permit process ?

    The SAP error message IM284, which states "Notification type & does not support permit process," typically occurs in the context of maintenance notifications or work orders in SAP PM (Plant Maintenance) or similar modules. This error indicates that the notification type you are trying to use does not have the necessary configuration to support the permit process.

    Cause:

    1. Notification Type Configuration: The notification type you are using is not configured to support the permit process. This could be due to missing settings in the configuration of the notification type.
    2. Permit Process Not Activated: The permit process may not be activated for the specific notification type in the system.
    3. Incorrect Notification Type: You may be using a notification type that is not intended for the permit process.

    Solution:

    To resolve the IM284 error, you can follow these steps:

    1. Check Notification Type Configuration:

      • Go to the configuration settings for notification types in SAP (Transaction Code: SPRO).
      • Navigate to Plant Maintenance and Customer Service > Maintenance Notifications > Notification Types.
      • Select the notification type that is causing the error and check if the permit process is enabled.
    2. Activate Permit Process:

      • If the permit process is not activated, you may need to enable it for the specific notification type. This may involve setting specific indicators or flags in the configuration.
    3. Use Correct Notification Type:

      • Ensure that you are using the correct notification type that is designed to support the permit process. If necessary, create a new notification type that has the required settings.
    4. Consult Documentation:

      • Review SAP documentation or help files related to the permit process and notification types to ensure you have the correct understanding of the configuration.
    5. Testing:

      • After making changes, test the notification creation process again to ensure that the error is resolved.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error.
    • User Authorization: Ensure that you have the necessary authorizations to create or modify notifications and that the permit process is accessible to your user role.
    • Training and Support: If you are unsure about making configuration changes, consider reaching out to your SAP support team or a consultant who specializes in SAP PM for assistance.

    By following these steps, you should be able to identify the cause of the IM284 error and implement the necessary changes to resolve it.

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