How To Fix ILM_STOR_WD004 - Cannot write closing footer to the log

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_WD - ILM Storage: WebDAV Message Class

• Message number: 004

• Message text: Cannot write closing footer to the log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_WD004 - Cannot write closing footer to the log ?

  The SAP error message ILM_STOR_WD004 ("Cannot write closing footer to the log") typically occurs in the context of Information Lifecycle Management (ILM) when there is an issue with writing log entries during the archiving or data deletion process. This error can be caused by several factors, and understanding the root cause is essential for resolving it.
  Possible Causes:
  
  File System Issues: The underlying file system where the logs are being written may be full, read-only, or experiencing permission issues.
  Database Issues: There may be problems with the database connection or the database itself, such as being in a locked state or having insufficient space.
  Configuration Errors: Incorrect configuration settings in the ILM settings or archiving object settings may lead to this error.
  Temporary System Issues: Transient issues with the SAP system or the application server may also cause this error.
  
  Solutions:
  
  
  Check File System:
  
  Ensure that the file system where the logs are being written has sufficient space.
  Verify that the file system is not in a read-only state and that the necessary permissions are set for the SAP user to write logs.
  
  
  
  Database Health Check:
  
  Check the database for any locks or issues that may prevent writing logs.
  Ensure that the database has enough space and is functioning correctly.
  
  
  
  Review ILM Configuration:
  
  Review the ILM configuration settings to ensure they are correctly set up.
  Check the archiving object settings to ensure they are configured properly.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  
  System Logs:
  
  Review the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Restart Services:
  
  If the issue seems to be transient, consider restarting the relevant SAP services or the application server.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes like SARA (Archive Administration) to manage archiving processes and check the status of archiving jobs.
  Documentation: Refer to the official SAP documentation on ILM for more detailed information on configuration and troubleshooting.
  Monitoring Tools: Utilize SAP monitoring tools to keep an eye on system performance and log writing processes.
  
  By following these steps, you should be able to identify and resolve the issue causing the ILM_STOR_WD004 error.