How To Fix ILM_STOR_MISC068 - Origin '&1': connection ID '&2' cannot connect to '&3' storage

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_MISC -

• Message number: 068

• Message text: Origin '&1': connection ID '&2' cannot connect to '&3' storage

What causes this issue?

The connection test for connection ID &V2& with connection type &V3& has
not been successful.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the viability of the storage media defined by connection ID &V2&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_MISC068 - Origin '&1': connection ID '&2' cannot connect to '&3' storage ?

  The SAP error message ILM_STOR_MISC068 indicates that there is an issue with the connection to a storage system in the context of Information Lifecycle Management (ILM). This error typically arises when the system is unable to establish a connection to the specified storage destination, which can be due to various reasons.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the storage system.
  Configuration Errors: The connection settings (like host, port, or credentials) for the storage system may be incorrect or not properly configured.
  Storage System Unavailability: The storage system might be down or not reachable due to maintenance or other issues.
  Authorization Issues: The user or service account used to connect to the storage may not have the necessary permissions.
  Firewall Restrictions: Firewalls or security groups may be blocking the connection to the storage system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the storage system. You can use tools like ping or telnet to test connectivity.
  Verify Configuration: Review the connection settings in the SAP system for the storage destination. Ensure that the host, port, and any authentication details are correct.
  Check Storage System Status: Verify that the storage system is operational and not undergoing maintenance. You may need to contact the storage system administrator.
  Review User Permissions: Ensure that the user or service account has the necessary permissions to access the storage system.
  Firewall Settings: Check firewall rules to ensure that they allow traffic between the SAP system and the storage system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Logs: Review the application logs in SAP for more detailed error messages that may provide further context.
  Documentation: Refer to the official SAP documentation for ILM and the specific storage system you are using for any configuration guidelines or troubleshooting steps.
  
  If the issue persists after checking these areas, it may be beneficial to engage SAP support or your internal IT team for further assistance.