How To Fix ILM_STOR_CS304 - Home path '&1' has not been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_CS - ILM DB Store: Certification Suite Messages

• Message number: 304

• Message text: Home path '&1' has not been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_CS304 - Home path '&1' has not been deleted ?

  The SAP error message ILM_STOR_CS304 indicates that the home path specified (represented by &1) has not been deleted as expected during the Information Lifecycle Management (ILM) process. This error typically arises in the context of ILM data archiving and storage management, where the system is trying to clean up or delete data that is no longer needed.
  Cause:
  
  File System Issues: The specified home path may not exist, or there may be permission issues preventing the deletion of the directory.
  Data Retention Policies: The data associated with the home path may still be subject to retention policies, preventing its deletion.
  Configuration Errors: There may be misconfigurations in the ILM settings or the storage system that are causing the deletion process to fail.
  Locks or Active Processes: The home path may be locked by another process or still in use, preventing deletion.
  
  Solution:
  
  Check Path Existence: Verify that the home path specified in the error message actually exists in the file system.
  Permissions: Ensure that the user executing the deletion has the necessary permissions to delete the directory.
  Retention Policies: Review the ILM retention policies to ensure that the data is eligible for deletion. If the data is still under retention, you may need to wait until the retention period expires.
  Manual Deletion: If the path exists and you have the necessary permissions, you can try to manually delete the directory using the file system commands.
  Check for Locks: Investigate if any processes are currently using the home path. You may need to terminate those processes before attempting deletion.
  Review ILM Configuration: Check the ILM configuration settings in your SAP system to ensure they are set up correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to ILM and the specific error message for any patches or updates that may address the issue.
  Documentation: Review the official SAP documentation on Information Lifecycle Management for best practices and troubleshooting steps.
  Logs: Look into the application logs (transaction SLG1) for more detailed error messages that may provide additional context for the failure.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error details and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the ILM_STOR_CS304 error and implement a solution to resolve it.