How To Fix ILM_STOR681 - Virus scan error: &1

ILM_STOR681 - Overview

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 681

• Message text: Virus scan error: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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ILM_STOR681 - Details

• The SAP error message ILM_STOR681, which indicates a "Virus scan error: &1," typically occurs in the context of the Information Lifecycle Management (ILM) component when the system encounters an issue with the virus scanning of files. This error can arise during the archiving or retrieval of documents, where the system is configured to perform a virus scan on the files being processed.
  
  Cause:
  
  Virus Scanner Configuration: The virus scanner may not be properly configured or may not be accessible by the SAP system.
  File Issues: The file being scanned may be corrupted or in a format that the virus scanner cannot process.
  Network Issues: There may be network connectivity issues preventing the SAP system from communicating with the virus scanner.
  Permissions: The user or service account running the SAP process may not have the necessary permissions to access the virus scanner or the files being scanned.
  Virus Scanner Status: The virus scanner service may be down